Question: How Do Ofsted Investigate Complaints?

How long does it take Ofsted to investigate a complaint?

We will provide you with a written response as quickly as possible, and normally within 30 working days of receipt of your request for an internal review.

The response will include an explanation of any steps that we will take as a result of the internal review..

How do you Whistleblow to Ofsted?

If you’re an employee at a children’s social care organisation and you want to whistleblow to Ofsted:call our whistleblowing hotline on 0300 1233155 (8am to 6pm, Monday to Friday)email whistleblowing@ofsted.gov.uk.write to: WBHL, Ofsted, Piccadilly Gate, Store Street, Manchester, M1 2WD.

If you or your child has been discriminated against by a school, college or university, you may be able to take action against them under the Act. For example, you can make a complaint or you can make a discrimination claim in court.

What are Ofsted looking for?

Inspections will focus on the real substance of education: the curriculum. … Ofsted grades will reflect the areas that matter most to parents: quality of education, behaviour and attitudes, personal development, and leadership and management.

Can you request an Ofsted inspection?

Schools can request and Ofsted inspection outside of the normal inspection schedule. Find out how to request an inspection,and what you should consider before making the request.

How do you become an Ofsted inspector?

To be employed as an Ofsted inspector, you would need to have:a degree in a relevant subject, such as education, childcare or social work.a minimum of five years’ experience of leadership, for example as a head teacher or senior manager in children’s services.a track record of improving standards and service provision.More items…

How do I talk to someone at Ofsted?

So the simple route through the phone system is: Phone: 0300 123 1231 > Press 3 (Provider) > Press 1 (EY) or 5 (no letters before URN or ‘VC’) > Select nature of enquiry > transferred to an adviser. Nice and easy then! Please let me know if it works.

What complaints do Ofsted deal with?

For example, Ofsted could investigate complaints about:The quality of education provided by the school or early years setting and the standards achieved.Inadequate provision for pupils with SEN.Neglect of pupils’ personal development and well-being.More items…•

What do I need to inform Ofsted about?

All providers must inform OFSTED, without delay, of any allegations of serious harm or abuse by any person living, working, or looking after children at the premises (whether that allegation relates to harm or abuse committed on the premises or elsewhere), or any other abuse which is alleged to have taken place on the …

How do I complain about safeguarding?

What are your options to make a complaint?first speak to the person providing the care, or their manager. … use the local authority complaints procedure or the complaints procedure of the care provider if this isn’t the local authority.report your complaint to the Local Government Ombudsman.More items…

How do I make a complaint about a headteacher?

Make a formal complaint You’ll usually need to email or write a letter to the headteacher and to the governing body telling them you’re making a formal complaint. You’ll need to explain the problem and why you’re unhappy with what the school has done about it. You should keep a copy of everything you send.

How do I complain about Ofsted inspection?

You must complain online within 5 working days of Ofsted sending you the final report to raise an issue with it. The date it was sent will be on the letter you get with the report. Ofsted will delay publishing the report if you send your complaint in time. If you cannot use the online form, contact the helpline.

Can a parent complaint trigger Ofsted?

Can I request an Ofsted inspection? You can’t request a visit, as you’ll be selected by HMIs. However, if a complaint has been made, this can trigger an Ofsted inspection. This would be based on the complaint and wider issues raised.

Can a teacher complain to Ofsted?

Ofsted has limited legal powers to consider complaints about schools. … Please provide an email or postal address on page 6 so that Ofsted can respond to you directly about your concerns. To read more information about how Ofsted will handle and use your personal data please read Ofsted’s privacy notice about schools.

What triggers a Section 5 Ofsted inspection?

However, some good schools will automatically receive a section 5 inspection if Ofsted’s risk assessment process indicates that the school’s performance may have deteriorated significantly, or when a school has undergone significant change, such as in its age range.